Your ZZPass Emergency Kit is a comprehensive offline backup that contains everything you need to access your passwords in an emergency. It includes your account recovery key and a complete list of all your passwords and secure notes. This guide explains what the Emergency Kit is, how to create it, and how to keep it secure.
The Emergency Kit is a printed or PDF document that contains:
1. Account Recovery Information:
• Your recovery key (required to reset your primary password)
• Account setup date
• Instructions for account recovery
2. Complete Password Vault:
• All stored passwords with usernames and websites
• All secure notes
• TOTP secret keys (for recreating 2FA codes)
• Date each item was created and last modified
Purpose: Provides offline access to all your passwords if you can't access your devices, and ensures you can recover your account if you forget your primary password.
Device Failure or Loss:
• All devices lost, stolen, or damaged simultaneously
• Need to access a password on someone else's device
• Traveling without your devices
Account Recovery:
• Forgot your primary password and need the recovery key
• Lost access to all devices with ZZPass installed
• iCloud account issues preventing sync
Estate Planning:
• Providing loved ones access to critical accounts in case of emergency
• Ensuring accounts can be managed by your executor
• Part of digital legacy planning
Your Emergency Kit contains UNENCRYPTED passwords.
Anyone with access to your Emergency Kit can:
• Read all your passwords
• Access all your accounts
• Reset your primary password using the recovery key
Critical: Store your Emergency Kit as securely as you would store cash, jewelry, or important legal documents. Never leave it where others can easily find it.
Recommended storage: Home safe, bank safety deposit box, locked filing cabinet, or fireproof document safe.
Step 1: Access the Emergency Kit Feature
1. Open ZZPass
2. Tap Settings (gear icon)
3. Tap Account
4. Tap Create Emergency Kit
5. Authenticate with Face ID, Touch ID, or your primary password
Step 2: Review the Contents
You'll see a preview showing:
• Your recovery key at the top
• Complete list of all passwords (alphabetically sorted)
• All secure notes
• Number of items included
Step 3: Generate the Document
1. Tap Generate Emergency Kit
2. Choose format:
• Print - Send directly to printer via AirPrint
• Save as PDF - Save to Files app
3. Complete the action
Step 1: Access the Emergency Kit Feature
1. Open ZZPass for Mac
2. Go to ZZPass → Settings (or press ⌘,)
3. Click Account
4. Click Create Emergency Kit
5. Authenticate with Touch ID or your primary password
Step 2: Review the Contents
A preview window displays:
• Recovery key prominently at the top
• Complete formatted list of all passwords
• All secure notes
• Professional layout optimized for printing
Step 3: Generate the Document
1. Click Generate Emergency Kit
2. Choose:
• Print (⌘P) - Send to connected printer
• Save as PDF - Save to chosen location
3. Complete the action
Page 1: Account Recovery
• Recovery Key: Your 32-character recovery key in large, clear text
• Account Details: Creation date and account ID
• Recovery Instructions: Step-by-step guide to use the recovery key
• Security Warning: Reminder to keep this document secure
Subsequent Pages: Password Vault
For each password:
• Website/Service Name: (e.g., "Apple ID", "Gmail")
• Website URL: Full URL if saved
• Username: Email or username
• Password: In clear text
• TOTP Secret: If 2FA is configured
• Notes: Any additional information
• Dates: Created and last modified
Footer: Each page includes generation date and page numbers
Tier 1: Maximum Security (Recommended)
Bank Safety Deposit Box:
• Most secure option
• Protected by bank vault security
• Requires physical visit to access
• Cost: ~$50-200/year depending on box size
• Best for: Primary Emergency Kit copy
Home Safe (Fire & Water Resistant):
• UL-rated fireproof safe (1-2 hour fire rating)
• Waterproof seal
• Bolted to floor or wall
• Immediate access when needed
• Best for: Backup copy at home
Tier 2: Good Security
Locked Filing Cabinet:
• Better than nothing
• Keep key separate from cabinet
• Place in private room
• Acceptable for: Low-traffic household
Never store your Emergency Kit in:
• Unlocked desk drawers - Too easily accessible
• Nightstand or bedside table - Common burglary target
• Office at work - Not private enough
• Car glove box - Risk of theft or fire
• With your computer - Defeats offline backup purpose
• In plain sight - Even labeled as something else
• Unencrypted cloud storage - Defeats security model
• Email to yourself - Extremely insecure
The "Hiding Place" Myth:
Don't rely on hiding the Emergency Kit in a "secret spot" like:
• Behind a picture frame
• In a book on a shelf
• Under a mattress
• In the freezer
These are common hiding spots that burglars check. Use proper secure storage instead.
1. Split Storage Strategy
Consider separating the recovery key from the password list:
• Store page 1 (recovery key) in one secure location
• Store remaining pages (passwords) in another location
• If one location is compromised, attacker doesn't have everything
2. Multiple Copies
Create redundant copies in different locations:
• Primary copy: Bank safety deposit box
• Secondary copy: Home safe
• Tertiary copy: Trusted family member's safe
3. Sealed Envelope Method
Place Emergency Kit in a tamper-evident sealed envelope:
• Sign across the seal
• Date the seal
• You'll know if it's been opened without authorization
PDF Emergency Kits require extra security:
Recommended: Encrypt the PDF
On Mac:
1. Open PDF in Preview
2. File → Export
3. Check "Encrypt"
4. Enter a strong password (different from primary password)
5. Save encrypted version
6. Delete unencrypted original
On iOS:
1. Use Files app → Select PDF
2. Share → Print
3. Pinch-to-zoom on print preview to save as PDF
4. Use third-party app (like PDF Expert) to add password protection
Storage: Encrypted PDF can be stored in iCloud Drive or on external encrypted drive, but physical copies are still recommended.
When to Share:
• Estate planning (executor of your will)
• Aging parents who may need help
• Trusted family member for emergencies
• Business partner for company accounts
How to Share Safely:
1. In-person delivery only: Never email or text
2. Discuss security: Explain the importance of keeping it secure
3. Provide storage instructions: Give them a safe or lockbox
4. Sealed envelope: Use tamper-evident seal
5. "In case of emergency" instructions: When they should open it
Legal Option: Give sealed Emergency Kit to your attorney with instructions to provide to your executor upon your death or incapacity.
Update Your Emergency Kit When:
• You add many new passwords (10+ additions)
• You change passwords for critical accounts (email, banking)
• You change your primary password (generates new recovery key)
• It's been more than 1 year since last generation
Update Process:
1. Generate new Emergency Kit
2. Destroy old copies securely (shred or burn)
3. Store new copies in same secure locations
4. Update any copies held by trusted individuals
Tip: Write "Generated: [Date]" on the first page to track which version is current.
If you forgot your primary password:
1. Open ZZPass on any device
2. On the unlock screen, tap/click "Forgot Password?"
3. Select "Recover Account with Recovery Key"
4. Retrieve your Emergency Kit from secure storage
5. Enter the recovery key exactly as shown on page 1
6. Set a new primary password
7. Authenticate with biometrics (if available)
8. Access is restored!
Important: After using the recovery key to reset your password, a new recovery key is generated. You'll need to create a new Emergency Kit with the updated recovery key.
When you need to access an account without your devices:
1. Retrieve your Emergency Kit
2. Find the account in the alphabetical list
3. Note the website URL, username, and password
4. Navigate to the website on any device
5. Manually type the username and password
6. If 2FA is enabled, use the TOTP secret:
• Download any TOTP app (Google Authenticator, Authy)
• Enter the TOTP secret from Emergency Kit
• Use the generated 6-digit code
After the emergency: When you regain access to your devices, verify that the passwords in your Emergency Kit match what's in ZZPass. Update your Emergency Kit if passwords have changed.
Reading Secure Notes:
Your Emergency Kit includes all secure notes:
• Credit card numbers
• Software license keys
• WiFi passwords
• Security question answers
• Any other information stored in notes
Format: Notes appear after passwords, clearly labeled with note title and full content.
TOTP Secret Keys:
If you stored TOTP codes for two-factor authentication:
• The TOTP secret appears under each password entry
• Enter this secret into any authenticator app
• The app will generate matching 6-digit codes
• Use these codes for 2FA login
Create an Emergency Kit immediately after setting up ZZPass and storing important passwords.
Store in multiple secure locations - At minimum, one copy in bank safety deposit box and one in home safe.
Tell trusted person about it - Spouse or executor should know the Emergency Kit exists and where to find it.
Test your recovery key once after generating Emergency Kit to ensure it works (then change password back).
Include it in estate planning - Ensure executor knows about Emergency Kit location.
Update annually - Even if passwords haven't changed much, refresh it once a year to maintain accuracy.
Don't delay creating it - "I'll do it later" often means never. Create it while you're thinking about it.
Don't store it digitally without encryption - An unencrypted PDF on your computer defeats the security model.
Don't email or text it - Even to yourself. These are not secure communication methods.
Don't keep it with your devices - If your house burns down or is burglarized, you'll lose both.
Don't share it unnecessarily - Only share with people who truly need emergency access (spouse, executor).
Don't use it as your primary access method - It's for emergencies only. Use ZZPass app normally.
Estate Planning Integration
• Include Emergency Kit location in your will or trust documents
• Inform executor about digital assets and access
• Consider specific instructions for different account types
• Review with estate planning attorney
Power of Attorney
If you have power of attorney documents:
• Consider giving attorney-in-fact access to Emergency Kit
• Include instructions on when they can access it
• Ensure they know where it's stored
Terms of Service Compliance
Some services prohibit sharing credentials. Your Emergency Kit should be used for:
• Your own recovery
• Authorized account management after death
• Emergency access by legal representatives
When you generate a new Emergency Kit, destroy the old one completely:
Paper Copies:
• Shred: Use a cross-cut shredder (minimum 10-12 sheets capacity)
• Burn: If legal in your area, burn completely to ash
• Dissolve: Soak in water until illegible, then shred soggy paper
• Never just throw away: Even torn-up papers can be reconstructed
Digital PDFs:
• Secure delete: Use "secure empty trash" on Mac, or file shredding software on other platforms
• Overwrite: Don't just delete - file fragments can be recovered
• Remove from backups: Check Time Machine or other backup systems
• Cloud storage: Delete from iCloud/Dropbox and empty trash permanently
Verification: After destroying, verify that no copies remain anywhere (computer, cloud, backups, copies held by others).
Highly recommended, especially if:
• You have critical accounts (email, banking, medical)
• You're the only person who knows your passwords
• Your family would need access in an emergency
• You want a complete offline backup
• You're concerned about forgetting your primary password
Consider this: If you lost all your devices tomorrow and forgot your primary password, how would you access your email? Your bank? Your medical records? The Emergency Kit ensures you're never completely locked out.
Minimum: Once per year
Update more frequently if:
• You changed your primary password (new recovery key)
• You added 10+ new important passwords
• You changed passwords for critical accounts
• Life changes (marriage, divorce, new job)
Set a reminder: Add a calendar reminder every January 1st to review and update your Emergency Kit.
Yes, but the full Emergency Kit is better because:
Recovery key alone:
• Lets you reset your primary password
• Still requires a device with ZZPass
• Still requires iCloud sync to restore vault
• Doesn't help if devices and iCloud are unavailable
Full Emergency Kit:
• Contains recovery key PLUS all passwords
• Can access accounts from any device
• Works even without any ZZPass devices
• Complete offline backup
Recommendation: Create the full Emergency Kit for maximum protection.
Immediate Actions:
1. Change critical passwords immediately: Email, banking, work accounts first
2. Change your primary password: This generates a new recovery key
3. Enable 2FA on all accounts if not already enabled
4. Monitor accounts for suspicious activity
5. Generate new Emergency Kit with updated passwords
6. Store it more securely this time
Prevention is key: Store Emergency Kit as securely as you would $10,000 in cash.
No, ZZPass generates one Emergency Kit with all passwords. However:
You can customize what you share:
• Generate full Emergency Kit for yourself
• For others: Print only page 1 (recovery key)
• Or: Print only specific pages with needed passwords
• Use PDF editor to extract specific pages
Example:
• Give executor: Full Emergency Kit
• Give spouse: Recovery key + critical accounts
• Give adult child: Recovery key only
Security trade-off:
Digital-only storage (most secure):
+ Passwords never leave encrypted vault
- Total loss if you forget password AND lose recovery key
- Family can't access accounts in emergency
With Emergency Kit (recommended):
+ Insurance against losing all access
+ Family can manage accounts if needed
+ Complete offline backup
- Physical document must be secured
Verdict: For most people, the security benefit of having a properly-secured Emergency Kit outweighs the risk of not having one. The key is proper physical security.
→ Account Recovery Guide - Using your recovery key to reset password
→ Printing & Backup Guide - Other backup methods
→ End-to-End Encryption - How your passwords are protected
→ ZZPass for iOS - Complete guide for iPhone and iPad
→ ZZPass for macOS - Complete guide for Mac
Last updated: February 2026 | iOS 17+ | macOS 14+